Heavy Truck Roadside Assistance for Semis and Fleets

What Heavy Truck Roadside Assistance Includes

Breakdowns do not wait for business hours. Rich Insurance Services helps drivers line up reliable heavy truck roadside assistance that gets you moving again on I-40, I-30, I-35, and yard streets from Little Rock to Dallas and Memphis. Service can include mobile tire work, heavy-duty towing, jump starts, fuel or DEF delivery, lockout help, and a mobile diesel mechanic who can handle belts, hoses, batteries, and alternator issues on site. If a tractor needs a wrecker after a collision near the Port of Houston or a blowout on I-30 near Benton, we help coordinate the right response so the scene stays safe and your load plan stays intact.

Tires, Wheels and Blowouts

Mobile replacement and repair keep you off the hook from long delays. Vendors can bring new casings, valve stems, and lug hardware, then clear you to roll to your delivery in Conway, OKC, or the Savannah area. Ask about on-truck balancing and inflation checks to limit future downtime.

Emergency Towing and Winch-Outs

Heavy-duty wreckers handle jackknifed tractors, soft-shoulder recoveries, and scene clearance at interchanges like I-55 and I-240 in Memphis or I-45 near Baytown. When needed, a landoll or lowboy can move damaged units without adding risk to the drivetrain or axles. Coordinated dispatch keeps drivers informed and shippers updated.

Jump Starts, Fuel Delivery and Lockouts

From a dead battery in an Atlanta warehouse lot to a DEF shortfall outside Waco, help arrives with the right equipment and fluids. Techs can verify charging system health before you leave so you do not circle back for a second call.

Mobile Diesel Mechanics

On-site diagnostics shorten the distance between problem and solution. Common roadside fixes include coolant leaks, belt and hose swaps, sensor checks, and minor electrical. If the repair is too complex for the shoulder, a controlled tow protects the unit and your schedule.

Who It Helps

Owner-operators and small fleets count on quick, clear answers. One to nine unit operations benefit from streamlined contacts and pricing that does not require a national account. Drop-and-hook, intermodal, and port work also see value in vendors who understand gate rules, TWIC access, and staging lanes at sites like Inland Port Greer and the Port of Charleston.


Roadside Options and Insurance Coverage

Roadside plans often come as memberships or pay-per-incident options. Programs are not a replacement for insurance. They work alongside coverages you already carry. Liability for at-fault crashes belongs with commercial auto liability. Damage to your tractor or trailer is addressed under physical damage if the loss is covered. Loads that are stolen or ruined follow motor truck cargo terms. Our team folds roadside choices into a complete plan so dispatchers know which number to call first.

Cost Drivers and Readiness Checklist

Response fees change with terrain, traffic, and class of equipment. A heavy wrecker for a loaded 53 in downtown Nashville is not the same cost as a tire swap near Rogers. Fleets can lower downtime with driver SOPs, spare filters and belts, jump boxes, and telematics alerts for voltage and tire pressure. Keep certificates and insurance details handy for yards that ask for proof before a vendor can enter. Rich Insurance Services can provide vendor-friendly COIs on short notice.

FAQs: Trailer Interchange

  • "Does roadside cover tire replacement and towing the same day?"

    Many providers can handle both on the same call if equipment and parts are available.

  • "If I carry physical damage, do I still need a roadside program?"

    Yes. Physical damage helps pay for covered losses. Roadside gets you moving in routine breakdowns that are not claims.

  • "Can small fleets add roadside across multiple states?"

    Yes. Ask about multi-state networks and how pricing works across your lanes.

  • "What info should I have ready when I call from the shoulder?"

    Unit and trailer numbers, exact location, cargo type, load status, and any hazards. Photos help.

A tow truck with its hook extended.

Ensuring You Don't Break Down

If Your Truck Breaks Down

In many cases your overall plan includes commercial trucking insurance that lists the contacts and steps to follow. We can help you build a simple playbook for drivers and dispatch.

Get Covered Today