About Rich Insurance Services
Our Story &
Mission
Founded in 2014 by Nate Rich after a decade in the industry, Rich Insurance Services brings 21+ years of combined trucking insurance experience to fleets across Central Arkansas and beyond. We’re a local Cabot, Arkansas agency with multi-state licensing and a nationwide support network. Our mission is simple: deliver reliable, affordable trucking insurance with personal service that treats drivers and fleet owners like partners—not policy numbers.
Industry Experience & Credentials
Trusted by Top Carriers
Our carrier relationships set us apart. As part of the Great West Casualty Agent Council—and with strong ties to Progressive, GEICO, and other trucking markets—we help clients access competitive programs built for small fleets.
Professional Affiliations
Proud members of the Arkansas Trucking Association, we stay current on regulatory changes, safety trends, and financing options that impact Arkansas haulers from US-67/167 to I-40 and I-30.
Our Commitment
to Clients
Most of our business comes from referrals because we focus on what matters: fast turnaround, clear explanations, and 24/7 help when you’re on the road. Our customer portal and mobile app provide instant access to certificates and documents so brokers and shippers never have to wait. We also support the local trucking community—sponsoring Truck Driver Appreciation Week and lending a hand at Central Arkansas events around Lonoke County and the Little Rock metro.
What Our Clients Are Saying
Very quick to respond to your needs.
Wayne Venable-
exceptional service
j m -
Rich insurance crew is always on point.
sonny bajric -
I’ve been with Rich Insurance for 7 years. My experience with them has been great. Always quick turnaround on anything I need.
Carldell Hudson -
The BEST TEAM EVER! Always helpful and keeping you focused. DeD Enterprises LLC TEXAS
demarquis epps -
Thank the lord for rich insurance, the are truly a blessing to me. They have been awesome to me since 2017. Rick insurance are loyal and honest, and I am so grateful for you guys!
Quenita Craft -
I love the promptness of when I need a COI for the broker. I don’t have to what hours to get.
Demetrius Kennedy -
Everyone at Rich Insurance Services treats me like family. Their service is always extremely prompt and professional, and they work very hard to help every customer get great insurance services for the best price. They really are the best in the business! I consider them good friends, not just my insurance provider.
Patrick Schey -
Everyone at Rich insurance is the best and on the ball.ALL the time! I will never go anywhere else. Thank You!
Denis Leinhart jr -
The folks at Rich Insurance Agency are fabulous. They have handled my insurance needs for over 10 years now. They provide me with an extensive list of companies to choose from each year, as my needs change. Their rates are always very competitive. Whenever I have had a claim they have been there to make sure my settlement was fair and prompt.
Virgil Showalter -
We started our trucking company with Rich Insurance and have yet to regret it. They are very responsive and help any way they can. We are so sad to leave them but will definitely be back next year if we are able. Maci and Dwayne have been so helpful throughout the entire process! We would not be where we are without them! Hands down the best company I've ever had the pleasure of doing business with. COI's are sent immediately and reply times for everything were very quick every time. I just can't say enough about Maci and Dwayne and the service they provided in our short year with them. We will miss you and wish you the very best!!! Thank you for EVERYTHING!!!!
Billy Kirkland -
Incredible service and professionalism highly recommend them.
Caroline Pittman -
Best agents I’ve worked with! If you need insurance, give them a call!
Cody Cochran -
So glad i called them. Best business choice i have made.
Jay Johnson -
AAA
G M -
Great people from top to bottom!
Frederick Alexander -
Helpful nice people
Daryl Wilson -
I had the opportunity to work with Luke and Bailey at Rich Insurance, They were professional and very patient with me. Luke not only got me the best rate but was insured within 3 days of contacting him. Thank you.
Blanchard Pierre -
My experience with Luke, Bailey, Rikki and the entire team at Rich Insurance Services has been nothing but top notch! They pride themselves on doing the right thing no matter what and their actions prove it. Recommend this team to anyone looking for insurance help.
Samantha Duncan -
Changing insurance companies is always a challenge, especially in the commercial trucking industry. The good prople at Rich made it a very easy process from quote to binding. Better coverage for less than I was paying previously. I could not be more thankful.
d bax -
I’m glad I found Rich’s insurance. Most important for me they treat customers with respect. Easy to work with.
Alex KL -
Love working with Rich Insurance personel. Always so quick to attend to my emails and quick replies. I've worked with them for few yrs now. Every year I have to renew my insurance they are on top of things. Trully a pleasure to work with them and I highly recommend them...
angelica cervantes -
we want to let the staff at Rich INS. know. that we Truly appreciate the Outstanding Service you've Provided on our Account the past 7 years. Quickly,Above and Beyond and Compassion wen I ask the Questions. Misty,Vickey,Rickki Mr.Nate and the whole stuff please continue to be a Outstanding Company.
Claudell Cobbs -
I have had nothing but positive experience the Rich Insurance group. They helped me in the very early stages of my business navigating claims, helping with safety compliance and the biggest factor, the rates. Never have I had an insurance company offer a lower rate than I was already paying. That alone should tell you what kind of cultural structure this team embodies. Thank you for all of these wonderful years of excellent service. You truly made my business that much easier.
Christopher Dickens -
I've been using them since 2015 and they always answer the phone and help with whatever you need and they treat you like family and go above and beyond to assist.Thanks to All the girls and Nate too.
Patty D -
Rich insurance services,Inc. is the best agency as far as my experience is concerned in trucking. I would have been out of trucking business if not their assistance in always finding me the most competitive quote and policy out there. The staff is awesome. They are all very helpful and always go above and beyond to see that I am satisfied . I highly recommend Rich Insurance to any carrier or trucker that value honesty, dedication, dependable and reliable insurance agent. Hyacinth Chidi Okwuowulu CHIDEX TRANSPORT LLC.
Chidiebere Hyacinth Okwuowulu -
Excellent service. Their time saving portal is extremely valuable.
James Rellinger -
They are a great team. Fast and efficient, I love working with them. Highly recommended. If I could I would give them 10 stars
Luis Garcia -
I have been working with Rich Insurance Services for my company’s insurance needs for over four years, and I couldn't be happier with their service. From day one, their team has been incredibly supportive and attentive. Whenever I need assistance or have questions, they are always there to help, providing prompt and clear responses. Their outstanding customer service truly sets them apart. They not only address my inquiries but also offer valuable advice tailored to my business's unique needs. It's reassuring to know that I have a reliable partner in them. I highly recommend Rich Insurance Services to anyone looking for a trustworthy and dedicated insurance agent. They have made managing my business insurance a much smoother experience! MTHT TRUCKING LLC.
Misghina Haddish -
Rich Insurance has helped me save money they look for the best offers and are always there when I need them the most. Thanks for your kind and friendly attitudes.
Paul Pembrick -
Our company has had a great experience working with Rich Ins. for the past few years. Good customer service, claims are processed quickly, and communication is always clear and helpful.
BHF Trucking -
I Love Rich Insurance! Thank God for sending me a honest partner to assist with my Business Needs! They are awesome!
901 Logistics & Permits -
Bailey Vickrey is the straw that stirs the drink at Rich Insurance Services. She is a professional with a warm personality.
Thomas Smith -
The best commercial insurance agency I’ve worked with thus far! Highly recommend Rich Insurance Services!
Melanie Featherstone -
We have our small business commercial insurance with Rich Insurance. Every experience has been 5 stars. They are professional, really good people to work with. Whether we have needed certificates sent quickly, or changes in our policy so drivers can get on the road, they are on it within minutes. We have truly enjoyed working with all the people at Rich.
Kelli Craig -
LOVE this team! GREAT service and very professional.
Mark Jerrell -
I been with Rich over 5 years never had a problem. Keep me with a low rate they the best I ever been with. Mrs.Martin, MrsVickrey in last but not least Mrs.Lentz treat me like a Customer/Son don’t care when I call she going to make self what I need is taking care of. I don’t have anything bad to say about Rich they been GOOD to me. If y’all looking for Insurance agent that going to find the right insurance give them a call.Hudsons
Wadell Hudson -
I drive a commercial truck so the insurance tends to be a little more complicated than the average driver, and whenever an issue pops up, they don't hesitate to get on it and solve it right away.
WillfromFL -
Hello, where do I start on this review. I want to take this time to thank Luke Riley for helping me with our car hauling trucking insurance needs. Luke got right on our quote and was prompt with communication. I normally don’t write reviews but I couldn’t pass this one up, since I made the decision to even talk to him based on the company Google reviews. Thank you again Luke for your promptness and for your honesty. Thank you from small town Texas !!!
Blackburn 3 Transport -
We're a small trucking company out of NC, 3rd year in business. Luke Riley from Rich Insurance reached out to me for a quote and I'm Oh, so glad he did. We got the best coverage and the lowest rate I could've imagined! And the customer service and personal attention are A-1 as well. I think they may have scored customers for life! I encourage anyone to give them a call!
Alisa Counts -
Just wanted to share how amazing this company is. We have been with Rich Insurance for many years and they have great customer service. I’ve never had a time where I couldn’t reach and speak to someone. They are kind, they are friendly, they are easy to talk to and they work real hard to find the best possible rates for my trucking company
vasy roman -
Luke and Bailey were awesome in helping me get commercial insurance for my semi. They made the process smooth and easy—highly recommend them!”
Onnesta Gillis -
Rich Insurance Services have provided exceptional services so far. Helping us with getting or insurance needs sorted out and our authority active. Thank you Nate for the great customer service you always provided throughout the process. Definitely will recommend.
Kia S -
Rich Insuramce has provided me with great customer service every single time I have talked with them for the past 2 years. Kind, respectful, and attentive to my business needs! Mrs. Bailey is my rep and she is as professional as they come! Don't hesitate to give them your business, you won't regret it!
MyBootin Yorass -
I have been a customer for almost 4 years. Good agent to work with, very friendly and fast service. I highly recommend.
Mehari Futur
Our Process – A Roadmap to Your Success
Why Choose Us
Specialized Focus
Trucking is what we do—every day. That focus means policies that match shipper requirements, filings, and real-world risks.
Personal Service
You’ll know your agent by name. We learn your routes, contracts, and equipment so coverage fits your business—not someone else’s
Fast & Easy Process
Quick quotes, simple forms, and clear next steps. From Cabot to the Ozarks and the Delta, we move at your speed.
Nationwide Support
Licensed in 11 states with a trusted referral network, we can help even when your growth takes you across state lines.